I hung up on them but some people might believe them.
MICROSOFT WILL NEVER CALL YOU LIKE THIS SO HANG UP IF SOMEONE CALLS YOU. DO NOT FOLLOW THEIR INSTRUCTIONS. THEY WANT TO ACCESS YOUR PC TO STEAL INFORMATION. - JEANNINE
Read about it here: http://www.microsoft.com/en-gb/security/online-privacy/avoid-phone-scams.aspx
MICROSOFT WILL NEVER CALL YOU LIKE THIS SO HANG UP IF SOMEONE CALLS YOU. DO NOT FOLLOW THEIR INSTRUCTIONS. THEY WANT TO ACCESS YOUR PC TO STEAL INFORMATION. - JEANNINE
Read about it here: http://www.microsoft.com/en-gb/security/online-privacy/avoid-phone-scams.aspx